Hours, location, services, policies — your receptionist answers from the knowledge base you control, and never invents an answer it doesn't have.
Callers who want to book get your scheduling link by text before they hang up, so intent turns into an appointment instead of a callback.
Every call is transcribed and summarised, with the caller's name, number, company and reason extracted into your CRM automatically.
When a caller needs a person, the receptionist collects their details first, then transfers — so nothing is lost if the line drops.
Nights, weekends, holidays and lunch breaks. The calls you used to miss are the ones this pays for.
See who called, what they wanted and how it was handled, with volume and sentiment trends over time.
Every time a caller asks something your receptionist doesn't know, the question is captured, grouped and put in front of you with a box to type the answer. One click and it's live on the next call. Most AI receptionists quietly guess or deflect; this one hands you the gap and gets better every week.
Describe what you want to hear about — “tell me when someone asks about rush turnaround” — and you get an email when it happens. No rule builder, no field pickers.
Go over your included minutes and your calls keep being answered. You get one email and the overage is billed at cost. Cutting off a customer mid-call to enforce a plan limit is not something we are willing to do.
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